Frequently Asked Questions
Everything you need to know about bringing Mocka style into your home.
How much does shipping cost for furniture items?
Shipping costs are calculated based on the size of your order and your delivery location. You can view the exact shipping total in your cart before finalizing your purchase.
What is your return policy for home decor?
We offer a 30-day change-of-mind return policy. Items must be in their original packaging and unassembled to be eligible for a refund.
Do Mocka products come with a warranty?
Yes, all Mocka furniture is backed by a 12-month warranty against manufacturing defects to ensure your home stays beautiful and functional.
Can I track my delivery once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link to monitor your delivery's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible buy-now-pay-later options including Afterpay and Laybuy.
Is assembly required for your furniture?
Most of our furniture is designed for easy home assembly. Each piece comes with a detailed instruction manual and all necessary hardware included in the box.